Description

Presented in collaboration with CCCE, Corporate Training Solutions, the Business Leadership Council of the Foster City Chamber of Commerce has curated a selection of professional development courses to further the professional development of executives, directors and leaders in your organization.   

Dealing with conflict is a task many managers struggle with or avoid. However, it is possible to transform arguments into agreements. In addition, the best leaders know how and when to have a difficult conversation--before it escalates into an impossible situation. This workshop provides insights and future-focused methods that take the emotions out of conflict resolution.

Key Outcomes:

• Adjust your mindset to effectively manage conflict
• Understand negative and positive responses to conflict
• Follow-up to ensure short-term resolution and long-term results